Terms & Conditions

Terms & Conditions

TERMS & CONDITIONS

IGTAC Consultancy

Effective Date: 01-01-2026
Last Updated: 01-05-2026

These Terms & Conditions (“Terms”, “Terms and Conditions”) govern access to and use of the website operated by IGTAC Consultancy (“IGTAC”, “we”, “us”, “our”) and the provision of consultancy, business setup, accounting, tax, audit, compliance and related business support services.

By accessing this website, submitting an enquiry, requesting a quotation, making a payment, signing a proposal or engaging IGTAC for any service, you (“Client”, “you”, “your”) acknowledge that you have read, understood and agreed to these Terms.

1. ABOUT IGTAC CONSULTANCY

IGTAC Consultancy provides business and professional support services in the United Arab Emirates, including, where applicable:

• Mainland company formation
• Free Zone company formation
• Business licensing and renewal support
• Corporate structuring assistance
• Accounting and bookkeeping
• VAT registration and compliance support
• Corporate Tax registration and compliance support
• Tax-related administrative support
• Audit coordination and support
• ESR-related support where applicable
• UBO / beneficial ownership-related compliance support
• AML-related administrative support where applicable
• Visa and establishment-related assistance
• Bank account application assistance
• Corporate advisory
• Business documentation
• Other consultancy and administrative services agreed with the Client

The exact services provided will always be determined by the proposal, quotation, engagement letter, service agreement or invoice issued to the Client.

2. UAE LAWS AND REGULATORY FRAMEWORK

IGTAC operates within the applicable laws and regulations of the United Arab Emirates and the relevant Emirate and regulatory authorities.

Depending on the service, the applicable framework may include legislation and requirements administered or issued by:

• UAE Federal Government authorities
• Ministry of Economy & Tourism
• Department of Economy and Tourism – Dubai
• Federal Tax Authority
• Free Zone authorities
• General Directorate of Residency and Foreigners Affairs
• Federal Authority for Identity, Citizenship, Customs & Port Security
• Ministry of Human Resources and Emiratisation
• Dubai Municipality
• Dubai Chamber and relevant chambers
• UAE Central Bank and licensed financial institutions
• Other competent federal or local authorities

The applicable requirements may vary according to the Client’s nationality, business activity, legal structure, jurisdiction, ownership, premises, source of funds and other circumstances.

The UAE’s commercial-company framework is subject to the applicable Commercial Companies legislation and subsequent amendments. 

3. REGULATORY CHANGES

UAE laws, regulations, government fees, licensing requirements, tax rules, immigration procedures and authority processes may change from time to time.

IGTAC shall not be responsible for changes introduced by a government, regulator, Free Zone authority, bank or other competent authority after a quotation or engagement has been issued.

Where a regulatory change materially affects the Client’s service, IGTAC may revise the scope, fees, procedures or timelines accordingly.

4. WEBSITE INFORMATION

Information published on the IGTAC website is provided for general informational purposes.

Although we make reasonable efforts to maintain accurate and current information, website content may not reflect every legislative, regulatory or procedural change.

Website information does not constitute:

• Legal advice
• Tax advice
• Investment advice
• Financial advice
• Accounting advice
• Regulatory advice

unless expressly provided as part of a formally agreed professional engagement.

Clients should obtain specialist legal or tax advice where the circumstances require it.

5. NO GUARANTEE OF GOVERNMENT APPROVAL

IGTAC may prepare, coordinate or submit applications on behalf of Clients where authorised to do so.

However, final approval remains with the relevant authority.

IGTAC does not guarantee:

• Trade-name approval
• Business-activity approval
• Licence approval
• Free Zone approval
• Immigration approval
• Visa approval
• Emirates ID issuance
• Work-permit approval
• Bank-account approval
• Tax-registration approval
• Customs approval
• External regulatory approval
• Any other government or third-party approval

An application may be rejected, delayed or returned for reasons outside IGTAC’s control.

6. CLIENT DUE DILIGENCE

To comply with applicable UAE requirements, IGTAC may be required to conduct client due diligence.

The Client agrees to provide information and documentation reasonably required for:

• Identity verification
• Ownership verification
• Beneficial ownership identification
• Business activity verification
• Source-of-funds information
• Source-of-wealth information where required
• Risk assessment
• AML/CFT compliance
• Sanctions screening
• Government or regulatory requirements

IGTAC may refuse or discontinue services where sufficient information cannot be obtained or where continuing the engagement may create legal, regulatory or compliance concerns.

7. ANTI-MONEY LAUNDERING AND COUNTER-TERRORIST FINANCING

IGTAC may apply appropriate AML/CFT procedures in accordance with applicable UAE laws and regulatory requirements.

The Client must not use IGTAC’s services to:

• Conceal beneficial ownership
• Launder proceeds of crime
• Finance terrorism
• Evade sanctions
• Misrepresent the source of funds
• Submit false information to authorities
• Establish or operate an entity for unlawful purposes

Where legally required, IGTAC may make appropriate reports or disclosures to competent authorities.

IGTAC may not be able to disclose the existence or details of certain regulatory reports or investigations where disclosure is prohibited by law.

8. BENEFICIAL OWNERSHIP / UBO

Where applicable, Clients are responsible for providing accurate information regarding their ultimate beneficial owners and maintaining such information as required under UAE legislation.

The Client must immediately notify IGTAC of any changes to:

• Shareholders
• Ownership percentages
• Ultimate beneficial owners
• Directors/managers
• Authorised signatories
• Corporate structure

IGTAC may assist with applicable filings or documentation where this forms part of the agreed service.

9. BUSINESS SETUP AND LICENSING

For company formation services, IGTAC may assist with:

1. Business activity selection
2. Jurisdiction selection
3. Trade-name application
4. Initial approval
5. Incorporation documentation
6. Licence application
7. Establishment-card procedures
8. Immigration-related procedures
9. Visa-related applications
10. Other agreed incorporation services

The availability of an activity, legal structure, ownership arrangement, office option or licence remains subject to the requirements of the relevant authority.

10. FREE ZONE SERVICES

Free Zone companies are governed by the rules and requirements of the relevant Free Zone authority.

IGTAC does not represent that all Free Zones offer identical:

• Activities
• Licence categories
• Office requirements
• Visa quotas
• Ownership structures
• Renewal fees
• Banking requirements
• Tax treatment
• Customs arrangements

The Client acknowledges that Free Zone Corporate Tax treatment is not automatically zero-rated for every Free Zone company. Qualifying Free Zone Persons may benefit from a 0% Corporate Tax rate on Qualifying Income subject to the applicable conditions and legislation. 

11. MAINLAND SERVICES

For Dubai Mainland company formation, the applicable licensing authority may include the Dubai Department of Economy and Tourism (DET).

Requirements may vary according to the activity, legal form, premises, ownership and other regulatory considerations.

Although 100% foreign ownership is available for many UAE economic activities, certain strategic-impact activities and other regulated activities may have additional requirements. 

12. TAX SERVICES

IGTAC may provide accounting, VAT, Corporate Tax and related compliance support subject to the agreed scope.

The Client remains responsible for:

• Providing accurate financial information
• Maintaining appropriate records
• Providing supporting documents
• Disclosing relevant transactions
• Meeting statutory deadlines
• Informing IGTAC of material changes

VAT and Corporate Tax are separate UAE tax regimes and may both apply depending on the Client’s circumstances. 

IGTAC does not guarantee a particular tax outcome.

13. CORPORATE TAX

Where Corporate Tax services are provided, calculations and filings will be based on information supplied by the Client and the applicable UAE Corporate Tax legislation and guidance.

The Client acknowledges that tax treatment can depend on:

• Revenue
• Accounting profit
• Business activities
• Related-party transactions
• Qualifying income
• Exempt income
• Tax elections
• Free Zone status
• Transfer pricing
• Other statutory requirements

The Client remains responsible for ensuring that information supplied to IGTAC is complete and accurate.

14. VAT

Where VAT services are provided, IGTAC may assist with:

• VAT registration
• VAT deregistration
• VAT return preparation
• VAT compliance
• VAT-related documentation
• VAT advisory support

VAT treatment may vary depending on the nature of the supply, customer, place of supply, transaction structure and applicable UAE VAT legislation.

For VAT purposes, not every Free Zone receives the special treatment applicable to a Designated Zone; only zones meeting the applicable conditions and identified under the relevant Cabinet framework qualify for that special treatment. 

15. ACCOUNTING AND BOOKKEEPING

Clients engaging IGTAC for accounting services must provide complete and accurate financial records, including where applicable:

• Sales invoices
• Purchase invoices
• Bank statements
• Expense records
• Payroll information
• Credit notes
• Debit notes
• Asset records
• Loan information
• Related-party transactions
• Other supporting documentation

IGTAC shall not be responsible for errors arising from incomplete, inaccurate or falsified information supplied by the Client.

16. AUDIT

Where IGTAC provides audit coordination or support, the Client acknowledges that statutory audit requirements may depend on the company’s legal structure, jurisdiction, regulatory requirements and applicable legislation.

Where an independent statutory auditor is required, the audit opinion remains the responsibility of the appointed auditor.

IGTAC does not guarantee a particular audit opinion or outcome.

17. BANK ACCOUNT SERVICES

IGTAC may assist with the preparation and submission of corporate bank-account applications.

However, the final decision remains exclusively with the bank.

IGTAC does not guarantee:

• Account approval
• Account opening time
• Minimum balance
• Credit facilities
• Debit/credit cards
• Online banking facilities
• Transaction limits
• International transfer facilities

The bank may request additional information regarding the Client, shareholders, business model, source of funds and expected transactions.

18. GOVERNMENT AND THIRD-PARTY FEES

Unless expressly included in writing, IGTAC professional fees do not automatically include government or third-party charges.

These may include:

• Licence fees
• Free Zone fees
• Immigration fees
• Visa fees
• Emirates ID fees
• Medical fees
• Establishment-card fees
• Municipality fees
• Chamber fees
• Notary fees
• Attestation fees
• Translation fees
• Bank charges
• Audit fees
• Courier charges
• Other regulatory charges

Government fees may change without prior notice.

19. PROFESSIONAL FEES

IGTAC’s professional fees will be communicated through a quotation, proposal, invoice or engagement letter.

Additional work outside the agreed scope may be charged separately.

Examples include:

• Additional government applications
• Additional shareholders
• Additional visas
• Change of activity
• Change of ownership
• Licence amendments
• Additional accounting work
• Historical bookkeeping
• Additional tax filings
• Regulatory investigations
• Urgent processing
• Re-submission of rejected applications
• Additional documentation

20. PAYMENT TERMS

Unless otherwise agreed in writing:

• Fees are payable according to the issued quotation or invoice.
• Government and third-party fees may be payable in advance.
• IGTAC may suspend services where payments are overdue.
• Work already completed may remain chargeable even if the Client subsequently cancels the engagement.

21. REFUNDS

Refunds will be governed by the applicable quotation, engagement letter and service terms.

Government and third-party fees may be non-refundable once paid or once an application has been processed.

Professional fees relating to services already performed may not be refundable.

Where an application is rejected because of inaccurate or incomplete information supplied by the Client, IGTAC may charge for work already completed and any additional work required.

22. PROCESSING TIMES

All processing times communicated by IGTAC are estimates.

Delays may occur because of:

• Government authorities
• Free Zone authorities
• Immigration authorities
• Banks
• Tax authorities
• Security checks
• Document verification
• External approvals
• Public holidays
• Regulatory changes
• Client delays

IGTAC shall not be responsible for delays outside its reasonable control.

23. CLIENT DOCUMENTS

Clients must provide valid and genuine documents.

IGTAC reserves the right to refuse documents that appear:

• Altered
• Incomplete
• Misleading
• Expired
• Inconsistent
• Fraudulent
• Unverifiable

The Client remains responsible for the authenticity of documents supplied.

24. CONFIDENTIALITY

IGTAC will use reasonable measures to maintain the confidentiality of Client information.

However, information may be disclosed where required or permitted by:

• UAE law
• Court order
• Government authority
• Regulatory authority
• Tax authority
• Law-enforcement authority
• Bank or financial institution
• Professional adviser

25. DATA PROTECTION

IGTAC may collect, process and store personal and corporate information for legitimate business, regulatory and service-delivery purposes.

The processing of personal information will be subject to applicable UAE data-protection legislation and IGTAC’s Privacy Policy.

26. INTELLECTUAL PROPERTY

All intellectual property appearing on the IGTAC website, including:

• Logos
• Brand identity
• Text
• Graphics
• Images
• Presentations
• Templates
• Documents
• Website design

belongs to IGTAC or its relevant licensors unless otherwise stated.

Unauthorised reproduction, modification or commercial use is prohibited.

27. THIRD-PARTY SERVICES

IGTAC may work with or refer Clients to third-party service providers, including:

• Banks
• Auditors
• Lawyers
• Government service providers
• Free Zone authorities
• Insurance providers
• Translation providers
• PRO/service providers

IGTAC is not responsible for the independent decisions, policies, delays or performance of such third parties.

28. WEBSITE LINKS

The website may contain links to government authorities and third-party websites.

Such links are provided for convenience.

IGTAC does not control third-party websites and is not responsible for their content, availability, security or policies.

29. PROHIBITED USE

You must not use the IGTAC website or services to:

• Commit fraud
• Launder money
• Finance terrorism
• Evade sanctions
• Submit false information
• Misrepresent ownership
• Conceal beneficial ownership
• Facilitate unlawful activity
• Violate UAE laws
• Infringe intellectual-property rights
• Attempt unauthorised access to our systems

IGTAC reserves the right to terminate services where prohibited or suspicious activity is identified.

30. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, IGTAC shall not be liable for losses arising from:

• Government rejection
• Government delays
• Bank rejection
• Regulatory changes
• Changes in government fees
• Client-provided errors
• Third-party failures
• Force majeure
• Immigration decisions
• Tax-authority decisions
• Free Zone authority decisions
• Business performance or profitability

Nothing in these Terms excludes liability that cannot legally be excluded under applicable UAE law.

31. BUSINESS SUCCESS DISCLAIMER

IGTAC provides professional consultancy and administrative support.

We do not guarantee:

• Business profitability
• Investment returns
• Sales
• Revenue
• Customer acquisition
• Visa approval
• Bank approval
• Government approval
• Tax savings
• Corporate Tax rate
• Business success

Commercial outcomes depend on factors outside IGTAC’s control.

32. FORCE MAJEURE

IGTAC shall not be responsible for failure or delay resulting from circumstances beyond its reasonable control, including:

• Natural disasters
• Government action
• War
• Civil unrest
• Pandemic
• Cyber incidents
• Telecommunications failure
• Power failure
• Banking-system disruption
• Government-system downtime
• Regulatory changes
• Other unforeseen events

33. TERMINATION

Either party may terminate an engagement in accordance with the applicable engagement letter or service agreement.

IGTAC may immediately suspend or terminate services where:

• The Client fails to pay fees
• The Client provides false information
• The Client refuses required due diligence
• The Client requests unlawful activity
• Continuing the relationship creates regulatory risk
• Required documents are not provided
• The Client breaches these Terms

Termination does not automatically cancel amounts already due.

34. GOVERNING LAW

These Terms & Conditions shall be governed by the applicable laws of the United Arab Emirates and the Emirate of Dubai.

Subject to mandatory applicable law, disputes arising from these Terms or the provision of services shall be submitted to the competent courts of Dubai, UAE.

35. AMENDMENTS

IGTAC reserves the right to amend these Terms & Conditions from time to time.

The updated version will be published on the website with the revised “Last Updated” date.

Continued use of the website following publication of amendments constitutes acceptance of the updated Terms.

36. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful or unenforceable, the remaining provisions shall continue in full force to the extent permitted by law.

37. ENTIRE AGREEMENT

These Terms, together with any:

• Quotation
• Proposal
• Engagement Letter
• Service Agreement
• Invoice
• Scope of Work
• Privacy Policy
• Disclaimer

constitute the agreement applicable to the relevant services.

Where there is a conflict between these Terms and a specific signed engagement agreement, the specific written engagement agreement shall prevail to the extent of the conflict.

38. CONTACT INFORMATION

IGTAC CONSULTANCY

Address: 802 Bayswater, Business Bay, Dubai, UAE
Phone / WhatsApp: +971 55 156 0257
Email: Info@igtacconsultancy.com
Website: www.igtacconsultancy.com